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Case Study – Adecco Group Germany

Updated: Dec 23, 2020

This article is about how the Adecco Group Germany have managed to completely automate and streamline what was a very time intensive, repetitive and laborious task. They have utilised a variety of applications to achieve this with Approval Donkey playing a central role in the workflow.

Zapier workflow with Approval Donkey

By utilising Approval Donkey’s integration with Zapier they were able to capture requests from a Typeform Online Form apply a Zapier filter to allocate the request to the correct Panel (approval workflow) then utilising Approval Donkey’s action Zap to create a new approval request that is automatically sent to all members added to the Panel with any workflow rules being applied. The captured information is then posted to a Google Sheet.

Approval Donkey then takes over and manages the approval side of things to ensure requests are sent, responses are made and reminder notifications are sent. Approvers can complete their requests directly from email or by logging into their personalised Dashboard where they can easily see what they are required to respond to and a full history of each request.

When the request is approved or declined Adecco then uses Approval Donkey’s trigger Zap to kick off another workflow that updates the Google Sheets row and then inform the person who made the initial request via the Typeform form what the outcome of their request is by emailing via Gmail.

Streamlining business automation

All this means requests are completed much faster with automation meaning loads of time is saved that the Adecco Team can allocate to more value add tasks.


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