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Approval workflow examples

Updated: Jan 11, 2021

Approval Donkey recently featured in the number one position on this ZDNet article alongside such illustrious company as Asana, Jira and our friends at Xero. We were also especially stoked with the below comment from author David Gewirtz.


"Approval Donkey (which has our nomination for best cloud-based service name ever)"


Check out the full ZDNet article here https://www.zdnet.com/article/best-cloud-services-for-small-businesses/

When transactions are declined in Approval Donkey what happens now with our updated integration is that Approval Donkey will automatically move transactions from the ‘Awaiting Approval’ folder in Xero to the ‘Drafts’ folder.

From the drafts folder declined transactions can ‘Re-submitted for approval’ and they will be automatically routed to Approval Donkey and re-submitted to the appropriate approval workflow.

The resubmitted transaction will re-appear in Approval Donkey as a new ‘Pending’ request. The same workflow rules apply and if the request is approved it will shift from the ‘Awaiting Approval’ folder in Xero to the ‘Awaiting Payment’ folder.

Please note:

When Purchase Orders are declined in Approval Donkey they are not shifted to the ‘Drafts; folder in Xero and will remain in the ‘Awaiting Approval’ folder. This is because this functionality is not currently supported by the Xero integration (API).

  • Apr 10, 2018
  • 1 min read

Now when you have additional attachments added to a transaction that’s submitted for approval in Xero, Approval Donkey will bring them through via the integration along with all the other information.


This means you will have all the information required to make an effective business decision available in the one place. This functionality is available right now to try for yourself.


Xero attachment in Approval Donkey
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